These guys sold my mom a non-refundable ticket to Brussels that looked fine at first glance. Upon closer examination she saw that they had her landing at JFK airport in New York, then leaving for Brussels from Newark! Their customer service offers no apologies or alternatives – it’s make or break. Her only option is to reserve a $100 limo and hope it gets her there on time. All I can say is, use another airline & booking service if you can.